Performance and Impact Indicators

Introduction

CoLRiC carries out an annual survey of Library and Learning Resources Services in FE and sixth form colleges against a set of performance and impact indicators. The results are collated each year and published on the CoLRiC website. Findings have proved helpful to colleagues when analysing their own situations and, over the longer term, as a useful indicator of trends over time.

PII survey 2012

For 2012 we are carrying out the survey in two parts. Part One is the user count; Part Two comprises the questions for staff and students. If you would like to take part in the 2012 survey, please download the questionnaire or complete online using the links below:

The findings of previous surveys can be found in the members area of this site.

About the indicators

The indicators focus on the qualitative aspects of a Learning Resources Service performance covering five key areas:

• Service usage
• User attitudes to satisfaction
• User-service interface
• Finding and using information
• Integration with curriculum delivery

We believe that students who use the Service and succeed in their college work reflect success for the Service as much as other areas of the college environment.

This year we have amended the questions slightly in response to feedback received from CoLRiC Members in our review of the indicators during Spring/Summer last year. We have refined the questions for students to make them less ambiguous and we have added an extra question for staff regarding involvement in the college VLE.